FireStar makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.
What information do we collect?
• When you place an Order, we may ask you for certain information and you may submit personal data to firestartoys.com (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
• This information will be kept securely in accordance with our internal security policy and may be used to:
a. process your Order;
b. provide you with an up to date, efficient, and reliable service;
c. help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse Orders on that basis (your credit rating can be checked for a nominal fee with the main UK agencies Equifax and Experian);
d. open and run your account;
e. administer prize draws;
f. provide a more personal shopping experience.
• By making an Order and submitting your data you agree to this use.
• We will never collect sensitive information about you without your explicit consent.
• FireStar Toys Ltd will not send you any marketing emails unless you give us your consent, or unless we have it already.
• If you have used the firestartoys.com web site before or have Ordered Products from FireStar Toys Ltd before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to.
• We do not share information with any other companies both within and outside the European Union.
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Customer Service Contact
You may resolve any privacy issues that concern your interaction with FireStar Toys Ltd by sending an email to firstname.lastname@example.org. You can also write to us at FireStar Toys Ltd, Unit 6, Lismirrane Industrial Park, Elstree Road, Elstree, Herts WD6 3EE - UK.