We’d love to hear from you

Got a burning question? A spicy complaint? A revolutionary product idea you think we should be stocking? Well, we want to hear from you! You put the 'Star' in 'FireStar' so as part of our extended team, your feedback is important to us. So if you want to let us know how we can improve, or just want to give us a verbal 'pat-on-the-back' for a job well done, then we encourage you to reach out to us. 

Before you contact us, you might be able to save yourself some time and find the answer to your question in our FAQs Page, where we've put together answers to our most commonly asked questions.


Had a search through our FAQs Page and can't find what you need? No worries! You can reach out to our incredibly friendly, overwhelmingly polite, always happy to help Customer Support Team

Just use the contact form below and your crucial question will find it's way by email to our ever-smiling Customer Support Team (seriously, they're always so happy, it's starting to creep us out a bit...)!