We’d love to hear from you

Your feedback is important to us, so if you have any questions, complaints or even suggestions on what products we should be stocking, improvements we could make or simply want to tell us we’ve done a great job, then please let us know!

Before you contact us, you might be able to save yourself some time and find the answer to your question in our FAQs Page, where we've put together answers to our most commonly asked questions.


Speak to a human and not a Robot!

We’ve tried to make contacting us as easy as possible; you can either contact us by phone or email; which ever method you choose, you’ll be in contact with a member of our team, no annoying robotic menu systems, just straight to a human being (at least we think they’re human!).

Calling from the UK?

We offer a free phone service for our UK customers; you can reach us by calling: 0800 917 4431

Calling from outside of the UK?

You can all us on our international main line: +44 (0) 208 2077011 


Our phone lines are open Monday – Friday 10:00 – 17:30 (GMT)

Call charges may apply if calling from a mobile phone or from outside of mainland UK, please check with your phone provider before calling.


If you want to contact us by email, you can use the contact form below. 



Frequently Asked Questions