Accessibility Policy

Last Updated: March 2026

FireStar Toys Ltd is committed to ensuring our website is accessible and usable for as many people as possible, including those with disabilities. We aim to provide a digital experience that is inclusive and user-friendly for all visitors.

This Accessibility Policy outlines our approach to accessibility and our efforts to align with recognised accessibility standards.

 

Contents

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Our Commitment

FireStar Toys Ltd aims to ensure that our website, www.firestartoys.com, is designed and maintained in line with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium.

These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our objective is to work towards meeting WCAG 2.2 Level AA standards wherever reasonably practicable.

 

Accessibility Features

We aim to incorporate accessibility best practices across our website, including:

  • Clear and consistent navigation
  • Logical page structure and headings
  • Sufficient colour contrast for readability
  • Text alternatives for meaningful images
  • Keyboard navigability for key website functions
  • Forms that are designed to be understandable and usable
  • Responsive design that works across different devices and screen sizes

These features help ensure that visitors using assistive technologies such as screen readers, screen magnifiers, speech recognition software, or keyboard navigation can access our website effectively.

 

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and systems to identify opportunities for improvement and to enhance accessibility for all users.

As new technologies, tools, and standards evolve, we will continue to review and update our website to improve accessibility wherever possible.

 

Third-Party Content

Some areas of our website may include functionality or content provided by third-party services (for example payment providers, embedded tools, or external platforms).
While we aim to work with providers that prioritise accessibility, we cannot guarantee the accessibility of third-party content.

 

Feedback and Assistance

We welcome feedback from customers regarding the accessibility of our website. If you experience any difficulty accessing content or completing a task on our website, please contact us and we will do our best to assist you.

By post:
FireStar Toys Ltd
8-9 Penguin House,
Lismirrane Industrial Park,
Elstree Road,
Elstree, Herts,
WD6 3EE
United Kingdom

By email:
support@firestartoys.com

If you contact us regarding an accessibility issue, please include:

  • The page or feature you were trying to access
  • A description of the issue encountered
  • The device, browser, or assistive technology you were using (if known)

This information helps us investigate and improve the accessibility of our website.

 

Policy Updates

We may update this Accessibility Policy from time to time to reflect improvements to our website or changes in accessibility standards.