Star Points - Loyalty program
Star Points are our way of rewarding customers that put the Star (that’s you) in FireStar (that’s us)! We’ll reward you every time you spend with us, it’s our way of saying thanks and what better way to say thanks than to give you free LEGO? All you need to is set up an account and you're good to go - click here to create your account.
How do they work?
We’ve tried to make Star Points as simple and yet as exciting as possible. For every £1 you spend with us, directly through the website, we’ll give you 1 Star Point. It’s all calculated for you automatically and you can keep track of how many Star Points you have and how you’ve earnt your Star Points by logging into your account and viewing the “My Account” section. To make it even more awesome, some products can even earn you double or triple points and you can find these under the Sales and Deals page, or just keep a lookout for the double or triple points flags above the product photos.
How do I spend my shiny new Star Points?
Add the items you want to your basket, as you would normally, then if you’ve got enough Star Points you can simply select a discount which will be applied there and then, so you can still see exactly what you’ll pay before you’ve entered any payment details.
You’ll need to earn at least 100 Star Points to be entitled to a £5.00 discount (minimum available) and for every 100 Star Points above that, is yet another £5.00 discount. So, if you have 200 Star points, you’ll be able to get £10.00 off of your next purchase!
I forgot to log in to my account when I placed my order!
Don’t worry, we’re human too and make similar mistakes; we won’t punish you for it, simply email firstname.lastname@example.org with your order number and we’ll sort it all out for you and ensure that your account is credited with the Star Points you’ve rightfully earnt (see, we’re quite nice people), leaving you with more free time to play with the amazing things you’ve just bought from us.